A decade building real systems in regulated, high-stakes environments before adding AI to the stack.
2025 — Present
Founder & AI Systems Architect
Complete Care Marketing Inc. (CCM)
Built a 3-tier AI operations platform for Medicare telesales from the ground up — solo, no engineering team. CCM Enrollment Core (enrollment intelligence), VCAP (AI coaching), and CCM Onboard (training acceleration).
Replaced 11 separate platforms with a single unified enrollment intelligence screen
Architected VCAP — real-time AI coaching on live calls without the prospect knowing
Reduced agent onboarding from 4 weeks to 3–5 days
Zero non-compliant enrollments through structural CMS compliance enforcement
2025 — 2026
Sales Team Leader
Health Plan One
Led Medicare telesales team across AEP/OEP cycles — applying the same operational systems and compliance frameworks built over a decade.
Worked across multiple carrier systems simultaneously on live calls
Identified platform consolidation opportunities that became CCM Enrollment Core
Built proprietary enrollment platform and logistics infrastructure. In 2022, led a team of 6 people to 1,837 fully compliant Medicare enrollments in under one year — zero AI, zero compliance failures.
Built platform and relationships generating $1M+ revenue in first 6 months
1,837 compliant enrollments with 6 people, zero AI, zero CMS violations
FMO relationships and carrier contracts across Medicare Advantage and Supplement lines
2016 — 2019
Medicare Sales & FMO Development
Trusted Medical Group
Built FMO relationships, carrier contracts, and agent infrastructure across Medicare Advantage and Supplement lines — the foundation that enabled every result that followed.
Tech Stack
What I Work With
The tools and platforms I use to design, build, and deploy AI systems in production environments.
AI / LLMs
Claude APIOpenAI APIGPT-4oClaude SonnetPrompt EngineeringMCP ServersTool-CallingRAG
A track record of building real products — not prototypes.
CCM Platform — Enrollment Core + VCAP
Live
Founder & Architect · Complete Care Marketing Inc.
3-tier AI operations platform for regulated Medicare telesales. Workflow automation, AI-powered compliance review, real-time agent coaching, Chrome tooling, Slack webhooks, and document pipelines — built solo from the ground up.
Claude APIOpenAIn8nChrome Ext.Medicare CMS
Key Outcomes
Consolidated 11 platforms into 1 screen — zero tab-switching on calls
Reduced agent training time by 60–75%
Structurally enforces CMS compliance — zero non-compliant enrollments
4 VCA coach personas — agents pick and name their own AI coach
$1M+ revenue in first 6 months with 6-person team
Six Pack Stacked Body
Publishing
Author · Fitness E-Book + App Bundle
Fitness e-book and companion workout tracking app — sold as a Gumroad bundle. App includes workout logging, body stats, progress photos with before/after comparison, and weight chart.
Build guides for electric powersports enthusiasts — written with AI as co-author. Covers complete vehicle builds from frame selection through final tune.